Privacy Policy

This Privacy Policy describes how Inquiry Track collects, uses, and protects your personal data. It applies to our interaction monitoring platform and related services.

1

Data Collection

We collect information you provide directly, such as contact details, and data generated through your use of our platform, including interaction logs, timestamps, and communication metadata.

Essential
2

Use of Information

Your data is used to operate, maintain, and improve the Inquiry Track platform, including categorizing communication flows, generating reports, and optimizing workflow analytics.

Operational
3

Data Sharing

We do not sell your personal data. Information may be shared with trusted service providers who assist our operations, under strict confidentiality agreements, or as required by law.

Limited
4

Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

High
5

Your Rights

You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing. Contact us at info@inquirytrack.com to exercise these rights.

User Control
6

Policy Updates

We may update this policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

Informational